Is the swimming pool heated during November?
12 November 2024
Yes, the pool will be heated during November. 75 photos
MERCURE BENIDORM (ADULTS ONLY), Benidorm – A Smart Stay in the City
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Key details
About the Hotel
Avenida De Panama 5, Benidorm, 03502,
- Near the harbour
Great
8.9
9.1
5.0
4.3
4-star city-center hotel near Poniente Beach
Location
The Mercure Benidorm is centrally located in Benidorm's Old Town, just 396 m from the sandy stretch of
Rooms
All rooms at Mercure Benidorm include a balcony that overlooks the
Dining
The hotel offers a
Wellness
An
Entertainment
Evening entertainment options keep guests engaged during their stay, featuring activities such as air-conditioned fitness sessions and games like
Highlights
Location: Centrally located in Benidorm's Old Town
Rooms: All rooms include a balcony overlooking the outdoor pool
Dining: Buffet restaurant serving Mediterranean and Spanish cuisine
Wellness: Outdoor swimming pool and children's pool
Must-do experiences
- Visit the stunning view at Mirador del Castell for breathtaking photos.
- Try the local dish 'Paella Valenciana' at Restaurante La Marina.
- Stroll through the Benidorm Market on Wednesdays for unique finds.
- Explore the hidden beauty of the Sierra Helada Natural Park nearby.
- Enjoy a sunset at Playa de Levante, a perfect romantic spot.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Standard Room Large Terrace2 persons23 sq. feet1 King-size bedAir conditioningBalconyroom details
- Standard Double Room Terrace2 persons20 sq. feet1 Double bedAir conditioningBalconyroom details
- Privilege Double Room Terrace2 persons24 sq. feet1 Double bedAir conditioningBalconyroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
Guest Parking
- Private parking is possible at a location nearby at EUR 17 per day.
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Solarium
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Open-air bath
- Public Bath
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Dining Onsite
At Mercure Benidorm, dining options embrace the essence of Mediterranean and Spanish flavors, inviting guests to indulge in delicious meals within a modern and vibrant setting. With a range of dietary choices available and a cozy café-bar for light snacks, culinary experiences are both diverse and delightful.
MALASPINA
Mediterranean and Spanish
Ambiance
Modern atmosphere with a stylish interior for a relaxed dining experience.
Key Offerings
Dine on a selection of vegetarian, vegan, gluten-free, and dairy-free options, catering to all preferences. Lunch and dinner menus celebrate local flavors and seasonal ingredients.
Reservation
Not needed.
Open for lunch and dinner from 12:30 PM to 1:00 AM daily.
Café-Bar
Light snacks and refreshments
Ambiance
Casual and inviting setting, perfect for a quick bite or leisurely drink after a day of exploration.
Key Offerings
A variety of snack options complemented by refreshing beverages, ideal for enjoying in the shared lounge or garden.
Reservation
Not needed.
Hours vary.
Mercure Benidorm (Adults Only) Location
Avenida De Panama 5, Benidorm, 03502,
Explore Benidorm
Explore Benidorm
Playa de Mal Pas
4 minutes' walk
A serene beach perfect for families, featuring calm waters and beautiful views. Enjoy sunbathing and swimming.
L'Aiguera Park
11 minutes' walk
A scenic park offering lush green spaces, walking paths, and playgrounds, ideal for leisurely strolls and picnics.
Boca del Calvari Museum
11 minutes' walk
A cultural site highlighting local history with fascinating exhibits and a charming setting. Guided tours available.
Mediterranean Balcony
13 minutes' walk
An iconic viewpoint with stunning seaside panoramas, perfect for capturing memorable photos of the coastline.
Water Sports at Playa de Mal Pas
4 minutes' walk
Engaging water sports activities like snorkeling and paddleboarding are available, with rental services nearby for convenience.
Atlantis Aquapark
5 minutes' drive
Thrilling water park featuring slides and pools for all ages, perfect for family fun. Tickets can be purchased at the entrance.
Yoga Classes in L'Aiguera Park
11 minutes' walk
Relaxing yoga sessions in a peaceful park setting. Classes are often held at sunrise. Check local listings for schedules.
Benidorm Aventures
15 minutes' walk
Adventure-filled outdoor activities providing thrilling challenges for adventure-seekers of all skill levels.
Esturion
1 minute' walk
Cozy dining spot featuring local seafood dishes and Mediterranean cuisine. Ideal for a casual meal with outdoor seating.
La Cofradia Vinos Y Tapas
6 minutes' walk
A relaxed tapas restaurant known for its wine selections and delicious small plates. Reservations recommended.
El Pescaito
7 minutes' walk
Charming seafood eatery specializing in fresh catches. The inviting atmosphere complements their signature paella.
Restaurante Isla de Benidorm
6 minutes' walk
Offers an array of international dishes in a vibrant setting. Known for its attentive service and family-friendly options.
Centro Cultural Maritimo
10 minutes' walk
Cultural venue hosting diverse events from concerts to art exhibitions. An engaging experience for all ages awaits.
Intempo
20 minutes' walk
Iconic building with a rooftop bar providing stunning panoramic views and lively vibes, perfect for cocktails at sunset.
Benidorm Palace
5 minutes' drive
Famous for its extravagant dinner shows featuring music and dance. Great for a memorable night out with family or friends.
Aqua Natura Benidorm
9 minutes' drive
Family-friendly water park offering exciting rides and relaxing pools, perfect for a full day of fun and entertainment.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 17 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 18.0 per person.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Dutch
Number of floors:
9
Number of rooms:
200
Former name
Benilux Park
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show more
Pros
Friendly staff
Good breakfast
Newly renovated
Cons
Rude service
Uncomfortable chairs
Temperamental elevators
Guest reviewsbased on 2108 reviews
Sean from Ireland
Couple
Standard Double Room Terrace
4 nights in November 2025
|
Reviewed: February 18, 2026
7/10
A Decent Stay Overall
sea view breakfast selection cold pool low occupancy
The room had a massive television and a balcony with a sea view. I enjoyed the complimentary water, tea, and coffee in the room. Breakfast had a vast selection of fresh food and coffee. There was also a slightly varied hot offering each day, which I found appealing.
The pool was cold . I think there was little point in not heating it, considering the low occupancy. The hotel location was excellent but the pool temperature was not pleasant.
0 Helpful
Charles from United Kingdom
Couple
Standard Double Room Terrace
4 nights in November 2025
|
Reviewed: February 07, 2026
6/10
a few issues
no water room cleaning
the pool area was quite nice.
one evening there was no water available in the room so showering before dinner was impossible. i tried calling the front desk multiple times, but nobody answered, frustrating. the room cleaning was also subpar with ashtrays not emptied and shower gel not replaced.
0 Helpful
Charlotte from United Kingdom
Family with children
Deluxe Double Room Terrace
3 nights in August 2026
|
Reviewed: October 03, 2025
9.3/10
Really good Hotel Experience
tasty choices relaxing atmosphere helpful staff
The location is excellent. The staff were very helpful . Breakfast offered an abundance of tasty choices each morning. The pool and bar area reminded me of a leafy garden.
The gym's flooring showed signs of wear.
Location
9/10
The hotel benefits from a great location. It is close to many local attractions. Access to transport links is easy.
Dining
10/10
Breakfast service featured a wide array of options. Fresh and varied food was available daily. The coffee machine produced a high-quality brew.
Service
9/10
Staff members offered assistance. They promptly addressed requests (especially when I needed extra towels). The reception staff was available 24/7.
Rooms
9/10
The room was clean and well kept. It included a spacious balcony. The bathroom featured a rainfall shower and quality toiletries.
0 Helpful
|
charles from united kingdom
Family with children
deluxe double room terrace
4 nights in August 2026
|
Reviewed: September 16, 2025
9.0/10
excellent stay
quiet location ample privacy great food choice fresh foods
the hotel has a great location near the beach and restaurants. public parking is available just five minutes away. the pool area provides good privacy between the sunbeds. breakfast has a wide choice of fresh foods.
the gym lacks equipment, and the flooring needs improvement.
Facilities
9/10
the hotel features a well kept outdoor pool. it has ample loungers and shaded areas for relaxation. a car park is available opposite the hotel, providing convenient parking options .
Dining
8/10
the breakfast offers a good selection of both hot and cold options. there is a restaurant located opposite the hotel. it offers spanish cuisine, and is convenient for alternate dining options.
Rooms
10/10
my room had a large balcony with sun beds and plenty of space. the room was super clean, and the bed was very comfortable. air conditioning worked well to maintain a cool temperature.
0 Helpful
|
Eva from Spain
Couple
Deluxe Double Room Terrace
4 nights in August 2026
|
Reviewed: August 27, 2025
6/10
rude response not enough sun loungers
the breakfast included fresh food options it was quite varied
i asked a staff member for a teaspoon i wanted to use it for my tea i received a rude response it felt as if i bothered them severely there were not enough sun loungers for all guests some people sat on chairs waiting for hours
0 Helpful
Show more reviews
Questions of the users
About Mercure Benidorm (Adults Only)
What is the daily charge for bringing a dog to the hotel?
15 November 2024
The fee for pet accommodation is €30 per day. Can I request twin beds instead of a double bed when I book?
20 November 2024
Yes, it is possible to request a room with two single beds at the time of booking. What are the costs and details regarding the shuttle service to the airport?
25 November 2024
The shuttle service costs €16 per person per trip and reservations need to be made at least 48 hours in advance. Is WiFi available in the hotel rooms?
30 November 2024
Yes, WiFi is available in all rooms. Do you allow pets, and if so, what is the cost?
5 December 2024
Pets are allowed, and the cost is €20 per day for pets up to 40 kg. Are there any special options for breakfast? Can it be added later?
10 December 2024
Guests can either book their stay with breakfast included or add it at check-in. What time is check-out on departure day?
15 December 2024
Check-out time is until 12:00 PM. Is there any parking available at the hotel?
20 December 2024
Parking is available at the hotel, but it must be booked in advance as spaces are limited. Is there any smoking allowed on the terrace?
25 December 2024
Yes, smoking is permitted on the terrace areas.Next best alternative
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